Operating hours during New Year holidays
Dear clients,
Brokstock team and BCS Markets SA wish you a Merry Christmas and a Happy New Year!
Please be advised that during the upcoming Christmas and New Year holidays in 2021-2022 our trading and working schedule will be changed.
The trading schedule during the holidays is below:
- December 24 – trading closes at 12 pm;
- December 25-27 – trading is closed;
- December 31 – trading closes at 12 pm;
- January 1-2 – trading is closed;
- starting from January 3 – standard operating hours.
Brokstock Customer Support will be available according to the following schedule:
- December 24 – shortened working day from 9 am to 7 pm;
- December 25-26 – weekends;
- December 27 – shortened working day from 9 am to 7 pm;
- December 31 – shortened working day from 9 am to 12 pm;
- January 1-2 – weekends;
- starting from January 3 – standard working days.
Deposit via Electronic funds transfer and bank cards deposits will be available regardless of holidays or weekends.
Withdrawal requests via bank transfer will be processed according to the following schedule:
- requests sent after 12 pm December 24 will be processed only on December 28;
- requests sent after 12 pm December 31 will be processed only on January 3.
Please keep this information in mind when planning cash transfers and trading transactions, and also pay special attention to the margin requirements pertaining to your trading accounts.
Thank you for your efforts in 2021 and the company would like to wish you a Merry Christmas and a prosperous 2022.
You can contact us directly via chat in the app, by email info@brockstock.co.za, by phone +27 12 001 9206 or 080 022 7672 (toll-free call line).
Kind Regards,
BROKSTOCK Team
BROKSTOCK SA (PTY) LTD is an authorised Financial Service Provider and is regulated by the South African Financial Sector Conduct Authority (FSP No.51404). BROKSTOCK SA (PTY) LTD Proprietary Limited trading as BROKSTOCK. BROKSTOCK SA (PTY) LTD t/a BROKSTOCK acts solely as an intermediary in terms of the FAIS Act, rendering only an intermediary service (i.e., no market making is conducted by BROKSTOCK SA (PTY) LTD t/a BROKSTOCK) in relation to derivative products (CFDs) offered by the liquidity providers. Therefore, BROKSTOCK SA (PTY) LTD t/a BROKSTOCK does not act as the principal or the counterparty to any of its transactions.
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