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Cookies Policy

1. INTRODUCTION

1.1  BCS Markets SA (Pty) Limited (the "Company") is incorporated under the laws of South Africa and is registered by the Companies and Intellectual Property Commission with registration number 2020/523823/07. BROKSTOCK is a brand operated by BCS Markets SA (Pty) Ltd, a company incorporated and registered under the laws of South Africa and an investment firm regulated by the Financial Sector Conduct Authority ("FSCA") with license number 51404.

1.2  This Cookies Policy applies to the Company’s applications, websites, media channels and related digital services (“BCS Platform”).

1.3  For the purposes of this Cookies Policy, unless the context indicates otherwise, “User” means the user of the BCS Platform and includes previous, existing and prospective users, as well as new and existing employees of the Company.

1.4  “Information” means all and any information the Company collects about the User or provided by the User and includes the user’s personal information.

1.5  If the User does not agree with the terms of this Cookies Policy, he/she should cease to use the BCS Platform.

1.6  When the User visits the BCS Platform, the Company may use cookies, web beacons, tracking pixels, and other tracking technologies to help customize the BCS Platform and improve the User’s experience.

2. POLICY CHANGES

2.1 The Company will generally notify all Users of any material changes to the Cookies Policy through a notice provided via the website or via email.

2.2 However, it is advisable for the User to check the Company’s website regularly for any changes in this Cookies Policy.

2.3 The Company will update the “Last Updated” date at the beginning of this Cookies Policy with each update. A User’s continued access to or use of the BCS Platform after the date of the updated Cookies Policy constitutes an acceptance of the updated Cookies Policy by the User.

2.4 If the User does not agree to such updated terms, he/she should stop accessing or using the BCS Platform.

3. USE OF COOKIES

3.1  A “cookie” is a string of information, which assigns the User a unique identifier that the Company stores on the User’s computer.

3.2  The User’s browser then provides that unique identifier to use each time the User submits a query to the BCS Platform. The Company may use cookies, web beacons, tracking pixels, and other tracking technologies when the User visits the BCS Platform.

3.3  The Company uses cookies on the BCS Platform to keep track of services the User has used, records registration information, records User preferences, keeps the User logged into the BCS Platform, facilitates purchase procedures, and tracks the pages the User visits.

3.4  Cookies help the Company understand how the BCS Platform is used and improve the User’s experience.

4. TYPES OF COOKIES

4.1 The following types of cookies may be used when the User visits the BCS Platform:

4.1.1 Advertising Cookies

Advertising cookies are placed on the User’s computer by advertisers and advertising servers in order to display advertisements that are most likely to be of interest to the User. These cookies allow advertisers and advertising servers to gather information about the User’s visits to the BCS Platform and other websites, alternate the adverts sent to a specific computer and track how often an advert has been viewed and by whom. These cookies are linked to a computer only and do not gather any personal information about the User.

4.1.2 Analytics Cookies

Analytics cookies monitor how Users reach the BCS Platform, and how they interact with and move around once on the BCS Platform. These cookies let the Company know what features on the BCS Platform are working best and which can be improved.

4.1.3 Company Cookies

These cookies are “first-party cookies” and can be either permanent or temporary. These are necessary cookies, without which the BCS Platform will not work properly or be able to provide certain features and functionalities. Some of these may be manually disabled by the User but may consequently affect the functionality of the BCS Platform.

4.1.4 Personalization Cookies

Personalisation cookies are used to recognize repeat visitors to the BCS Platform. The Company uses these cookies to record the User’s browsing history, the pages the User has visited, and the User’s settings and preferences for visiting the BCS Platform.

4.1.5 Security Cookies

Security cookies help identify and prevent security risks. The Company uses these cookies to authenticate users and protect user data from unauthorized parties.

4.1.6 Third-Party Cookies

Third-party cookies may be placed on a User’s computer by companies that run certain services the Company offers. These cookies allow the third parties to gather and track certain information about the User. These cookies can be manually disabled in the User’s browser.

4.1.7 BCS Platform Management Cookies

The BCS Platform management cookies are used to maintain a User’s identity or session on the BCS Platform so that the User is not logged off unexpectedly, and any information the User enters is retained from page to page. These cookies cannot be turned off individually, but the User can disable all cookies in a browser.

5. CLIENT COMPLAINTS

5.1 Most browsers are set to accept cookies by default. However, the User can remove or reject cookies in his/her browser or device settings. Please be aware that such action could affect the availability and functionality of the BCS Platform.

5.2 Some browsers have incorporated "Do Not Track" (“DNT”) features that can send a signal to the websites the User visits indicating that the User does not wish to be tracked. Because there is no common understanding of how to interpret the DNT signal, BCS Platform does not currently respond to browser DNT signals. Instead, the User can use a range of other tools to control data collection and use, including the cookie controls and advertising controls described above.

5.3 For more information on how to control cookies, the User can check his/her browser or device settings for how he/she can control or reject cookies, or visit the following links:

  • Apple Safari
  • Google Chrome
  • Microsoft Edge
  • Mozilla Firefox
  • Opera
  • Android (Chrome)
  • Iphone or Ipad (Chrome) Iphone or Ipad (Safari)

6. OTHER TRACKING TECHNOLOGIES

6.1 In addition to cookies, the Company may use web beacons, pixel tags, and other tracking technologies on the BCS Platform to help customise the BCS Platform and improve the User’s experience.

6.2 A “web beacon” or “pixel tag” is a tiny object or image embedded in a web page or email. They are used to track the number of users who have visited particular pages and viewed emails and acquire other statistical data. They collect only a limited set of data, such as a cookie number, time and date of page or email view, and a description of the page or email on which they reside. Web beacons and pixel tags cannot be declined. However, the User can limit their use by controlling the cookies that interact with them.

7. PRIVACY POLICY

7.1  For more information about how the Company uses information collected by cookies and other

tracking technologies, please refer to the Privacy Policy, which can also be found on the company's website.

7.2 By using the BCS Platform, the User agrees to be bound by both this Cookie Policy and the Privacy Policy.

8. AMENDMENTS

8.1 Amendments to this Policy will take place from time to time subject to the discretion of BCS Markets SA (Pty) Ltd and pursuant to any changes in the law. Such changes will be brought to the attention of employees, and members where it affects them.

9.   OWNERSHIP OF THIS POLICY

9.1 This Policy is owned by BCS Markets SA (Pty) Ltd, trading as BROKSTOCK, an authorised financial services provider in terms of the Financial Advisory & Intermediary Services Act (37 of 2002) and subordinate legislation, with FSP number 51404.

9.2 The Key Individual of BCS Markets SA (Pty) Ltd hereby confirms the adoption of this Policy on behalf of the governing body of the BCS Markets SA (Pty) Ltd and accepts responsibility for the successful training of employees and implementation of this Policy.

9.3 Questions, comments and requests regarding this Cookies Policy or other related policies and documents should be addressed to info@brokstock.co.za.

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BROKSTOCK SA (PTY) LTD is an authorised Financial Service Provider and is regulated by the South African Financial Sector Conduct Authority (FSP No.51404). BROKSTOCK SA (PTY) LTD Proprietary Limited trading as BROKSTOCK. BROKSTOCK SA (PTY) LTD t/a BROKSTOCK acts solely as an intermediary in terms of the FAIS Act, rendering only an intermediary service (i.e., no market making is conducted by BROKSTOCK SA (PTY) LTD t/a BROKSTOCK) in relation to derivative products (CFDs) offered by the liquidity providers. Therefore, BROKSTOCK SA (PTY) LTD t/a BROKSTOCK does not act as the principal or the counterparty to any of its transactions.

The materials on this website (the “Site”) are intended for informational purposes only. Use of and access to the Site and the information, materials, services, and other content available on or through the Site (“Content”) are subject to the laws of South Africa.

Risk notice Margin trading in financial instruments carries a high level of risk, and may not be suitable for all users. It is essential to understand that investing in financial instruments requires extensive knowledge and significant experience in the investment field, as well as an understanding of the nature and complexity of financial instruments, and the ability to determine the volume of investment and assess the associated risks. BROKSTOCK SA (PTY) LTD pays attention to the fact that quotes, charts and conversion rates, prices, analytic indicators and other data presented on this website may not correspond to quotes on trading platforms and are not necessarily real-time nor accurate. The delay of the data in relation to real-time is equal to 15 minutes but is not limited. This indicates that prices may differ from actual prices in the relevant market, and are not suitable for trading purposes. Before deciding to trade the products offered by BROKSTOCK SA (PTY) LTD, a user should carefully consider his objectives, financial position, needs and level of experience. The Content is for informational purposes only and it should not construe any such information or other material as legal, tax, investment, financial, or other advice. BROKSTOCK SA (PTY) LTD will not accept any liability for loss or damage as a result of reliance on the information contained within this Site including data, quotes, conversion rates, etc.

Third party content BROKSTOCK SA (PTY) LTD may provide materials produced by third parties or links to other websites. Such materials and websites are provided by third parties and are not under BROKSTOCK SA (PTY) LTD's direct control. In exchange for using the Site, the user agrees not to hold BROKSTOCK SA (PTY) LTD, its affiliates or any third party service provider liable for any possible claim for damages arising from any decision user makes based on information or other Content made available to the user through the Site.

Limitation of liability The user’s exclusive remedy for dissatisfaction with the Site and Content is to discontinue using the Site and Content. BROKSTOCK SA (PTY) LTD is not liable for any direct, indirect, incidental, consequential, special or punitive damages. Working with BROKSTOCK SA (PTY) LTD you are trading share CFDs. When trading CFDs on shares you do not own the underlying asset. Share CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. A high percentage of retail traders accounts lose money when trading CFDs with their provider. All rights reserved. Any use of Site materials without permission is prohibited.